Practical help when the roof cannot wait
Calls answered day and night
You can report urgent roofing damage at any hour of the week.
Safety comes first
We assess loose materials and unsafe areas before starting work.
Follow-up work planned
Temporary protection leads to a clear permanent repair route.
Act quickly when the weather gets inside
Active water entry, loose coverings or sudden damage can leave a building exposed and create hazards below. Our emergency roofer service is available in London 24 hours a day, seven days a week. When you call, tell us when the problem started, where water is appearing and whether tiles, slates or other materials have fallen. We also need to know if the affected area can be kept clear. Keep people away from loose roof material, wet electrics and bulging or weakened ceilings. Don't climb onto the roof or place yourself beneath anything that may fall.
Control the damage, then restore the roof
We begin with telephone triage so we can understand the immediate risk and plan safe access. On site, we assess hazards and the exposed roof area. Temporary weather protection may be used when conditions or damage prevent a permanent repair straight away. That first step limits further water entry, but it isn't the end of the job. We then identify the work needed to reinstate coverings, flashings or supporting details fully and provide a clear plan for the lasting repair.
Frequently asked questions
What counts as a roofing emergency?
Active water ingress, unstable materials, displaced coverings or damage that leaves the building open to weather may need urgent attention. Call us with what you can see safely, and we'll assess the immediate risk from your information.
What should we do while waiting for attendance?
Keep everyone away from fallen or loose materials, wet electrics and damaged ceilings. If it is safe, isolate the affected room and move belongings from dripping water. Don't climb onto the roof or disturb unstable material.
Will the first visit include a permanent repair?
It can when access, weather and the damage allow safe completion. In other cases, we may protect the exposed area first and return for permanent reinstatement. We'll explain what has been made safe and what remains to be done.